BYU-Idaho Adobe Cloud Access
Enterprise LicensesNOTICE
Jan. 16:
Everyone that was enrolled in a qualifying class before January 15th should be in the system and have access to the Adobe programs.
There is still a problem with students accessing the Adobe programs, but Adobe assures us that they are working on it. Thank you for your patience. There have been reports that if you install the second to latest version of the apps you can access the program. For a temporary fix, try following these steps in the Adobe Creative Cloud App. If this doesn’t work you can also try calling 1-800-685-2950.
Chrome seems to be causing some issues with logging in. If you get an error when logging in, please try using Firefox.
Who will get access?
Currently, only students enrolled in the following classes will gain access to a BYU-Idaho Adobe Enterprice License. Students will be receive an email notifying them of this access to their BYU-I email account. Students will retain access until the end of the semester.
ART Classes
ART 125, ART 130, ART 142, ART 160, ART 230, ART 235, ART 240, ART 248R, ART 260, ART 330R, ART 331R, ART 335R, ART 337R, ART 341R, ART 342R, ART 348R, ART 361, ART 362, ART 364R, ART 365R, ART 366R, ART 430R, ART 435R, ART 436R, ART 437R, ART 438R, ART 441R, ART 442, ART 445R, ART 460R, ART 463R, ART 495C, ART 495D, ART 495F
COMM Classes
COMM 130, COMM 260, COMM 265, COMM 300, COMM 305, COMM 310, COMM 315, COMM 316, COMM 360, COMM 397R Visual Society Leadership, 397R Scroll Digital, COMM 462, COMM 465, 497R After Effects
ARCH Classes
ARCH 180, ARCH 190, ARCH 201, ARCH 285, ARCH 290
How do I download the Adobe apps?
- If you already have the Creative Cloud desktop app installed skip to step number 4.
- Open Firefox (Chrome seems to have some issues when trying to log in.).
- Visit the following Creative Cloud App page and click download at the top of the page:
https://www.adobe.com/creativecloud/desktop-app.html
- Open the app and run through the setup until you are prompted to sign in.
- Click the " Sign in with an Enterprise ID" link.
- Enter in your BYU-I email address, which will redirect you to a BYU-Idaho sign in page.
- Sign in with your BYU-Idaho username and password.
- Click on the "Apps" tab.
- Install, open, or Update the Adobe apps of your choice from this Creative Cloud app.
Common Questions
Where is my email?
Clutter or Junk Folder
Check your clutter or junk folder in your BYU-I email. It is common for automatically generated emails to be sorted into this folder. If you can’t find the email but still think you should have access, try the login process described on this page.
Manual Entry
We are still working on fully integrating the Adobe management system with our BYU-I systems. There might be a few oversights as we try to manually manage student access this semester. If you are enrolled in one of these classes and havn’t reveived access you should contact your instructor. Gaining access may be a little delayed, please be patient.
Can I pause my individual Adobe Cloud subscription?
No. There is no way to pause an individual Adobe subscription, but you can cancel your subscription without a cancelation fee. The University has an enterprise agreement (“ETLA”) with Adobe. Because of this benefit, individual Creative Cloud subscribers can terminate their contracts and not be charged the normal 50% fee.
Contact Adobe Support and be certain to inform the support agent that you are a student at BYU-Idaho, and you are provided Adobe Creative Cloud by the University. You may be asked to show the email informing you that you had been given access through the University.
What if I am on a waiting list?
Students on a waiting list will need to wait until they get enrolled to start the process of getting access. As soon as you are accepted into the class please reach out to your instructor and they will add you to a list that will be submitted for access.
Do you have another question?
Do you have another question?
Reach out to the BYU-Idaho Support Center
- byuisupportcenter@byui.edu
- 208-496-1411